Privacy Policy

Privacy Policy
Last updated: January 10, 2025

This Privacy Policy explains how InstaCoffee Store ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services, shop atinstacoffee.com("The Site") or communicate with us in connection with the Site (collectively referred to as the "Services"). The terms "you" and "your" used in this Policy refer to all users of the Services – whether you are a customer, a website visitor, or another person whose data we process as described herein.

Please read this Privacy Policy carefully.


Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. When such updates occur, we will post the new version on the Site, change the "Last Updated" date, and take any additional steps required by applicable law.


Как събираме и използваме вашата лична информация

To provide our Services, over the past 12 months we have collected and continue to collect personal information from various sources. The specific data we collect depends on how you interact with us.

Besides the specific purposes listed below, we may use the information obtained about you to communicate with you, provide and improve the Services, comply with our legal obligations, enforce the terms of use, and protect the Site, our rights, as well as the rights of our users or other individuals.


What personal information do we collect

The types of personal information we collect depend on how you use our Site and Services. "Personal information" means any information that identifies you or can be linked to you.

Information we collect directly from you

The data you provide when using the Services may include:

  • Contact Information:name, address, phone number, and email address.
  • Order data:name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information:username, password, security questions, and other information related to account security.
  • Customer Support Information:any data you choose to include in your communication with us.

How we use your personal information

  1. Providing Products and Services
    We process your payments, fulfill your orders, send notifications, and maintain your account.

  2. Marketing and Advertising
    We use your personal information to send you promotional messages via email or other channels.

  3. Security and Fraud Prevention
    We use your data to detect and prevent fraud or other illegal activities.

  4. Improvement of services
    We use your personal information to provide more effective support and to improve our Services.


Cookies

We use cookies to improve the functionality of the Site and our Services. If you wish, you can configure your browser to block cookies, but this may limit some of the Site's features.


How we share personal information

In some cases, we may share your personal data with the following third parties:

  • Service Providers: for example, for payment processing and delivery.
  • Business and Marketing Partners: for promoting our products and services.
  • Legal or regulatory authorities: when required by law or upon request from competent authorities.

Your rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right of access: to request information about how we collect and use your personal data.
  • Right to erasure: to request that we delete your personal data.
  • Right of correction: to request that we correct incorrect or incomplete information.

Contacts

If you have any questions about our privacy practices or wish to exercise your rights, you can write to us atinstacoffee96@gmail.comor find us at the address:
ul. "Piskyuliev" 72, Varna, 9000, Bulgaria.

Thank you for choosing InstaCoffee!